Cream Balancing Stones Incense Holder

Shipping from Canada

Processing time

1-3 business days

Estimated shipping times

• Canada : 3 - 7 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

• Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 7 days of delivery

Ship items back to me within: 14 days of delivery

Request a cancellation within: 3 hours of purchase

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

• Custom or personalized orders
• Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me if you have any problems with your order.

Privacy policy

Studio Anarium Privacy Policy

At Studio Anarium, we deeply value your trust. Any personal information you share with us is kept private and used only to fulfill your order or communicate with you about your purchase.

Order Information: We collect details such as your name, shipping address, and email only to process and deliver your order.

Third Parties: We do not sell or share your personal information with third parties, except as necessary to provide shipping or payment services (e.g., Etsy, PayPal, courier services).

Communication: We may contact you about your order or if you’ve given consent, to share shop updates and special offers. You can opt out at any time.

Data Security: Your information is stored securely, and only used for the purpose it was collected.

We are a small, independent studio, and we handle all customer data with care—just as thoughtfully as we pour each candle.

If you have any questions about how your information is used, please feel free to contact us directly.